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Four Seasons Jackson Hole Review

by Staff

For more than 60 years, the Four Seasons brand has been known for its exceptional personalized hospitality and luxurious accommodations. Opened in 2003, the Four Seasons Resort and Residences Jackson Hole was the first ski destination for Four Seasons — and the brand’s only resort in Wyoming.

A multimillion-dollar renovation concluded in the summer of 2022 — designed by Wimberly Interiors — and unveiled refreshed guest rooms, suites and public hallways in a subtle earth-tone palette with natural elements to enhance this already-luxurious mountain retreat.

What is the Four Seasons Resort and Residences Jackson Hole?

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Nestled at the base of Rendezvous Mountain in Teton Village, the resort is a luxury getaway for all seasons. With 152 guest rooms and suites, including residences that offer two to five bedrooms, the resort can accommodate groups of all sizes, from couples to large multi-generational families. The on-site spa boasts 16 treatment rooms, a state-of-the-art 24-hour fitness center, heated outdoor pools and a cold plunge. There is a wide range of dining options within the resort — everything from 24-hour room service to gourmet cuisine at Westbank Grill or the casual ski-in, ski-out Handle Bar serving American comfort food.

A ski concierge can help manage your personal ski gear or arrange for rentals during your stay from the full-service ski shop. Jackson Hole Mountain Resort manages everything on the mountain, from the gondolas and aerial tram to the ski school.

Close to downtown Jackson and Grand Teton National Park, the resort is ideally situated to be a home base for family-friendly recreation and relaxation any time of year.

How to book the Four Seasons Jackson Hole

Four Seasons does not have its own loyalty program but can be booked directly through its website, through luxury travel agents or through premium credit card travel programs for elite perks during your stay. Within the next six months, nightly rates start at around $700 directly from the hotel’s website.

If booking through American Express Fine Hotels + Resorts and using The Platinum Card® from American Express, you’ll earn 5 points per dollar and enjoy daily breakfast for two, a $100 on-property credit, early check-in if available and guaranteed 4 p.m. late checkout. The property offers a complimentary fourth-night promotion through Amex FHR if you book by March 1 and complete a stay by March 5.

Chase cardholders can earn 5 points per dollar on travel booked through the Chase travel portal.

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Related: The best Four Seasons in the world, according to travel experts who have stayed at them

Getting there

BECKY BLAINE/THE POINTS GUY

The Four Seasons Resort Jackson Hole is 21 miles from the Jackson Regional Airport (JAC) adjacent to Jackson Hole Mountain Resort in Teton Village, and the drive takes about 40 minutes by car. The resort is 12 miles from Jackson Town Square and its famed antler arches.

The airport is serviced by Alaska Airlines, American Airlines, Delta Air Lines and United Airlines, and rental cars are available on-site from Alamo, Avis/Budget, Enterprise and National. Ride-hailing services such as Uber and Lyft are also available.

In December 2023, the airport launched the START Airport Shuttle Pilot Program for the winter season to gauge interest and feasibility. By taking the shuttle or a ride-hailing service, or having the hotel arrange transportation, you can visit without needing to rent a car and drive yourself.

The hotel can arrange private transportation to and from the airport. For our trip, the hotel arranged transportation with Black Car Service, and we were welcomed at the airport terminal by our driver. Our transportation was seamless to and from the airport, and we were driven in either a Yukon or Suburban with a third row, which could have easily fit skis, additional luggage or up to six passengers.

Mountainside rooms and cozy fireplaces 

BECKY BLAINE/THE POINTS GUY

Guest rooms start at a spacious 500 square feet for a resort room. We stayed in a mountainside room with two double beds with an amazing view of Rendezvous Mountain and ski lifts. Stepping out on the balcony, you could watch the skiers zipping by and the Bridger Gondola and Aerial Tram going up and down the mountain.

The guest room was elegantly furnished with a cozy settee, velvet dining chair and round table fitting for in-room dining or remote work. The two double beds shared a large bedside table with built-in phone chargers, a lamp and the in-room tablet where you can browse the resort’s spa and dining menus and resort activities, or order in-room dining 24/7.

From the room’s entryway, the large walk-in closet (on the left side of the entryway) was one of my favorite features. Not only were the robes and slippers kept here, but I loved being able to close the double doors and hide suitcases, snow boots and jackets. The double closet had enough room for two suitcases to be opened on top of the luggage racks, with plentiful hanging space above each. Built-in shelving housed the safe, laundry bag and shoe accessories for housekeeping — while still offering ample shelves above for gloves, hats and purses. The bottom shelving is the ideal height for snow boots and could easily fit up to eight pairs of shoes.

Located to the right of the entryway, through double sliding doors, was the spacious bathroom, which included a separate shower, a large soaking tub flanking the double vanity and a separate water closet to complete the setup. Le Labo bath amenities are provided in refillable bottles to reduce waste. The marble-topped double sink vanity provided plenty of counter space for travel bags and offered two drawers below the counter for additional storage. Radiant-heated tiled floors meant we never stepped off the carpet onto cold tiles — a true pleasantry in the wintertime.

The guest room also had a full bar set up with a minibar, complete with snacks and cold drinks in the minifridge, hidden within a cabinet below. There was also a Nespresso coffee machine. There is simply nothing better than enjoying a morning cup of coffee beside the gas fireplace, which was easily ignited with the flip of a switch and added to the already cozy atmosphere.

All throughout our stay, the housekeeping team wowed us with attention to detail. We’d find our phone chargers wound up nicely and clipped with a leather Four Seasons cord holder; another day, a bookmark with the iconic Grand Tetons photo was added to my book on the nightstand. And, of course, they took notice of where my daughter chose to sleep (see below) and made the tent extra comfortable for her. This personalized service sets the Four Seasons apart from other luxury hotels and made us feel completely welcome and at home during our trip.

In-room fun for the kiddos

BECKY BLAINE/THE POINTS GUY

The Four Seasons makes kids feel extra special from kid-size robes and slippers to special bath-time amenities. Another fun touch was waiting in the room upon arrival — a canvas tent complete with a campfire made of felt and my daughter’s name spelled out in foam letters. A white mountain goat stuffed animal was waiting on her bed (quickly dubbed “Goatie”) and joined us for every meal and most activities over the next few days.

She was so excited to have her own tent that she asked to sleep there overnight. The next day, when we returned to the room, housekeeping had brought an extra pillow and blanket, and made up the tent for a restful slumber when they noticed she hadn’t slept in the bed.

Related: These Four Seasons hotels are the real main characters of ‘The White Lotus’

Plentiful dining options

BECKY BLAINE/THE POINTS GUY

The property has three main dining options — four if you count the seasonal poolside cafe — with various menu options to satisfy even the pickiest eaters. Since we prefer a slow start to the morning when on vacation, we ordered room-service breakfast, which was always delivered quickly and efficiently. The chocolate chip pancakes and lox with bagel hit the spot and fueled us for a day of adventure.

Guest room dining is available 24-7 and can be ordered by calling or using the in-room tablet.

Westbank Grill

BECKY BLAINE/THE POINTS GUY

Dinner here is quite the treat; not only is the service fantastic and the views of the mountain breathtaking, but also the food is delicious. I love a good steak (especially if it’s cooked for me rather than by me), and I was not disappointed.

I ordered the Champagne-poached Young Beet Salad ($22) to start — served with cultured cream, Cara Cara orange, hibiscus vinaigrette and pistachio dukkah. The flavors complemented each other nicely.

The waiter steered me to the six-ounce Australian Waygu Fillet ($70) cooked to my desired temperature of medium rare for my entree and it was amazing. The ultimate comfort food — a twice-baked potato with butter, bacon, chives and cheese ($15) — rounded out the meal.

The children’s menu features all the favorites for the younger set — soup, salad, pasta and entrees such as a four-ounce burger or beef fillet, grilled chicken breast, salmon or chicken tenders. My daughter chose a Caesar salad and mac and cheese, which she described as her “favorite meal ever.”

The Handle Bar

BECKY BLAINE/THE POINTS GUY

Serving breakfast, lunch and dinner, the Handle Bar is a casual favorite at the resort and attracts many skiers during the lunch rush as the only ski-in, ski-out restaurant at the bottom of the slopes. Featuring a wide selection of American and international beers, whiskeys and pub favorites, it’s a great place to grab a drink with friends or enjoy a warm bite after an afternoon on the slopes. In the warmer months, the bar opens to the outside and the patio is full of tables to enjoy the mountain views.

The menu was quite diverse, offering everything from a bison burger to short rib barbacoa tacos — it was hard to choose. While we were deciding, the chef surprised us with a lightly fried cauliflower bite as an amuse-bouche to start off our lunch. I ordered a bowl of the Elk and Red Bean Chili ($19), which was flavorful and hearty. Our server suggested a spiced cider called Sweater Weather, which paired nicely with the chili. The kid’s chicken tender basket with fries was big enough to share.

BECKY BLAINE/THE POINTS GUY

Don’t miss the chance to order a house-made warm pretzel shaped like a handlebar mustache ($18). It’s fun for kids and adults.

Ascent Lounge

Located off the main lobby, the Ascent Lounge serves as the lobby bar with ample seating at a mix of dining tables for four to six and high-top tables. The Pan-Asian inspired menu offers a smaller selection than the other two restaurants, but still great options for a casual dinner and cocktails.

BECKY BLAINE/THE POINTS GUY

The outdoor patio of the lounge has fire pits that are made for enjoying a sweet treat: after-dinner s’mores, which are complimentary from the bar.

Just outside the lounge in the main lobby, you’ll find the seasonal hot chocolate cart — a family favorite — with a variety of toppings. Adults can even pay extra to spike their hot chocolate.

On-site activities and nearby adventures await

The Jackson Hole area offers great family-friendly activities year-round, from stargazing to mountain sports. The resort’s proximity to Grand Teton National Park is incredibly convenient, and in the warmer months, you can enter the park from the Granite Canyon Entrance on Moose-Wilson Road near the resort, but in the winter, that entrance is closed beginning Nov. 1 until mid-May based on conditions and unplowed. The park service does allow for skiing, snowshoeing and hiking through there.

Yellowstone National Park is just about an hour north and easy to add on as a daytrip. Both parks offer ranger-led programming during the summer months, and kids can be sworn in as junior park rangers at the visitor centers.

A highlight of our December trip was a private wildlife safari tour arranged through the resort. Jackson Hole Wildlife Safaris has been offering guided private and small group tours since 2007. We counted 10 wildlife species throughout the day as we drove through Grand Teton National Park and into the National Elk Refuge. Our guide, Lee, formerly a Yellowstone biologist, pointed out elk, bison, moose, mule deer and more. Each time we had a sighting, he would stop the vehicle, set up the Swarovski spotting scope and let us take photos. Even the 8-year-old approved of the tour and enjoyed spotting animals.

Another fun, family-friendly activity was riding the aerial tram. Next door to the resort is the Jackson Hole Mountain Resort aerial tram, which you can ride up to the top of Rendevous Mountain and visit Corbet’s Cabin for its famous waffles and amazing views.

Related reading: Waffles on the mountaintop and wildlife safaris: 7 family-friendly things to do in Jackson Hole during winter

On-site activities

Once you are done exploring the great outdoors, there are plenty of activities around the resort to keep the whole family busy, from art walks to relaxation.

Guests enjoy access to a fabulous local art collection that adorns the resort’s walls, thanks to a partnership with Gallery Wild. Throughout the year, guests can participate in art walks and intimate artist receptions hosted by Gallery Wild.

After a day of hiking or skiing, guests can return to the resort and take a soak in the outdoor heated pool or one of the three hot-spring-style jetted tubs. The spa offers indoor hydrotherapy with its own heated whirlpools.

BECKY BLAINE/THE POINTS GUY

A weekly calendar of complimentary programming is also available and includes mixology classes, whiskey or beer tastings, yoga classes, and family board game nights in the library.

Enjoying the cozy library and patio

The library sits off the main lobby and offers a relaxing retreat with bookshelves and a fireplace. It’s a great spot for reading, playing board games or just visiting with friends.

Outside on the library patio is a special Moet Champagne hut open daily from 3 p.m. to 6 p.m., known as “Fahrenheit Forty-Seven,” and available for guests and locals to convene. The space is also available for private functions.

A distinct focus on wellness

BECKY BLAINE/THE POINTS GUY

The Four Seasons spa offers men’s and women’s tranquility lounges complete with a fireplace for relaxing and a selection of teas and housemade energy bars. Indoor hydrotherapy and cold plunge are both available, along with a 24-hour fitness center with group and private fitness classes available. Fitness equipment includes Peleton bikes, rowing machines, treadmills, weight machines and free weights.

BECKY BLAINE/THE POINTS GUY

The spa offers pampering treatments for guests aged 12 and over, including revitalizing facials and customized massages with ingredients chosen for their healing properties. For example, the Turquoise Sage Body Ritual uses wild sage and lavender in its body scrub for its purifying and calming properties and a willow bark steeped warm body wrap to help detoxify, all inspired by the locale (100 minutes, $450).

The full-service salon is another option for indulging. You can book a mother-daughter 60-minute signature manicure ($90 per person) and a 60-minute signature pedicure ($110 per person). The younger guests are welcomed with milk and fresh-baked cookies, which adds a special touch. The salon uses Dazzle Dry nail lacquer that’s non-toxic, quick-drying and long-lasting. Take-home mini kits are available for purchase ($45), and be warned — the spa boutique is filled with swoon-worthy clothing and accessories that are hard to resist.

Accessibility

The Four Seasons resort has nine accessible guest rooms and elevator access to each floor. Mountainside access is also available — when entering from the front lobby, take the elevator down to the second floor and there’s a ramp to the outside. In the summertime, a mountain path is usable.

A permanent ramp down from the lobby to the hallway leads to the library, spa, fitness center and retail boutiques.

Accessible guest room features include 32 1/2-inch wide doors with a 90-degree swing, flashing light for alarm, lowered in-room safe and peephole, hearing-impaired phones and high-octave doorbells.

On the mountain, Jackson Hole Mountain Resort operates the ski school, lifts and aerial tram in Teton Village. JHMR offers an adaptive ski program for private lessons and a multiday camp.

Checking out

Our stay was so comfortable and relaxing that it was hard to leave. It’s easy to fill your days with activities while staying at the Four Seasons Resort and Residences Jackson Hole, or keep your schedule light and relax by a fireplace and a warm cup of hot chocolate instead. You’re made to feel welcome and at home with attentive service all around the resort. It was difficult to say goodbye, but we are already planning a return to this special place.

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